Privacy Policy

Last Updated: June 2026

 

At Tote Chaos, we respect your privacy just as much as we respect a perfectly timed pop culture reference. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

 

Information We Collect

 

When you browse or place an order, we may collect information including:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device, browser, and website usage information

 

We only collect the information necessary to process your orders and improve your shopping experience.

 

How We Use Your Information

 

We use your information to:

  • Process and deliver your orders

  • Communicate about your purchases

  • Respond to customer service enquiries

  • Improve our website and products

  • Prevent fraudulent transactions

  • Send promotional emails if you have chosen to subscribe

 

We will never sell your personal information to third parties.

 

Payment Security

 

All payments are processed through trusted third-party payment providers. We do not store your full credit card or payment details on our servers.

 

Cookies

 

Like most websites, we use cookies to improve your browsing experience.

 

Cookies help us:

  • Remember your shopping cart

  • Save your preferences

  • Understand how visitors use our website

  • Improve website performance

 

You can disable cookies through your browser settings, although some features of our website may not function correctly.

 

Marketing Emails

 

If you subscribe to our newsletter, we may occasionally send you updates about:

  • New product releases

  • Promotions

  • Exclusive offers

  • Store news

 

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

 

Third-Party Services

 

We may use trusted third-party services to help operate our business, including payment processors, shipping providers, analytics services, and email marketing platforms.

 

These providers only receive the information necessary to perform their services and are required to protect your data.

 

Data Security

 

We take reasonable steps to protect your personal information using industry-standard security measures. While no online service can guarantee complete security, we continually work to safeguard your information.

 

Your Rights

 

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of the information we hold about you

 

To exercise these rights, please contact us using the details below.

 

Children’s Privacy

 

Our website is not intended for children under the age required by applicable law to provide their own consent. We do not knowingly collect personal information from children.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.

 

Contact Us

 

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our Contact page.

We’ll do our best to respond promptly—and yes, by an actual human.