Terms of Service

Last Updated: June 2026

 

Welcome to Tote Chaos. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

 

1. Acceptance of Terms

 

By using this website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy.

 

If you do not agree with these terms, please do not use our website.

 

2. Products

 

We make every effort to display our products, colours, and descriptions as accurately as possible. However, colours may vary slightly depending on your screen or device settings.

 

Because many of our products are made to order, slight variations in print placement or colour may occur.

 

3. Pricing

 

All prices are listed in the currency displayed on the website.

Prices are subject to change without notice.

We reserve the right to correct pricing errors at any time. If an order has already been placed at an incorrect price, we will contact you before processing your order.

 

4. Orders

 

By placing an order, you confirm that:

  • The information you provide is accurate.

  • You are authorised to use the selected payment method.

  • You understand that your order may be cancelled if fraudulent activity is suspected.

We reserve the right to refuse or cancel any order at our discretion.

 

5. Payments

 

Payments are securely processed through trusted third-party payment providers.

Tote Chaos does not store your full payment information.

Orders will not begin processing until payment has been successfully received.

 

6. Shipping

 

Shipping times provided are estimates only.

Delays caused by postal services, customs, weather, or other circumstances outside our control are not the responsibility of Tote Chaos.

Customers are responsible for providing an accurate shipping address.

 

7. Returns & Refunds

 

Please refer to our Returns & Refund Policy for full details regarding:

  • Returns

  • Exchanges

  • Damaged items

  • Incorrect orders

  • Refund eligibility

 

8. Intellectual Property

 

All artwork, illustrations, graphics, logos, branding, website content, product photography, and designs displayed on Tote Chaos are the property of Tote Chaos or are used with appropriate permission.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

 

9. User Conduct

 

By using this website, you agree not to:

  • Violate any applicable laws.

  • Attempt to interfere with website security.

  • Upload malicious software or harmful code.

  • Use our content without permission.

  • Attempt fraudulent purchases or activity.

 

10. Limitation of Liability

 

To the maximum extent permitted by law, Tote Chaos shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the relevant order.

 

11. External Links

 

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of external websites.

 

12. Changes to These Terms

 

We may update these Terms of Service from time to time.

Any changes become effective immediately upon publication on this page.

Continued use of our website after updates constitutes acceptance of the revised Terms.

 

13. Governing Law

 

These Terms of Service are governed by the applicable laws of the jurisdiction in which Tote Chaos operates, unless otherwise required by local consumer protection laws.

 

14. Contact Us

 

If you have any questions regarding these Terms of Service, please contact us through our Contact page.

We’re always happy to help—and we promise not to reply in legal jargon unless absolutely necessary.